BTEL Support
We understand technology can be overwhelming sometimes. Here are some resources you can use to help you troubleshoot issues you may be having. If you still need help after walking through these steps, don’t hesitate to reach out with questions (979) 798-2121. We are here to help!
Billing Questions
Email Settings
Internet Equipment
TV Remote Controls
Understanding your Internet
WiFi Controls & Settings
- Plume HomePass – Parental Controls
- Plume HomePass – Manage Devices
- Plume HomePass – Change WiFi Password
- Plume HomePass – What is HomePass
- Calix CommandIQ – User Guide
- Calix CommandIQ – An Introduction to the Main Menu
- Calix CommandIQ – Set Up App and WiFi
- Calix CommandIQ – Change Your Network Name and Password
- Calix CommandIQ – Quick Start Guide