Billing Questions

How do I pay my bill?

Btel provides you with multiple options to pay your bill.

SmartHub: The easiest and most secure way to pay your bill is through Btel’s SmartHub application anytime from anywhere at your convenience. You can access SmartHub from btel.com or by downloading the app from the Apple Store or Google Play Store for free on your mobile device.
- You will need your account name and number located on the upper right of your monthly bill as well as a valid email address on file. If you do not have your account number or an email address on file, please contact our business office for assistance.
SecurePay: To securely pay by phone, please utilize Btel’s SecurePay by dialing 1-844-849-1514 24 hours a day. SecurePay does require you to have your account number available.
Mail: Mail your personal or certified check along w/ your pay stub to:
- Btel
  PO Box 2008
  Brazoria, TX 77422
In Person: Come by our office at
- 314 W Texas St
  Brazoria, TX 77422

See why Brazoria County loves Btel

"I always appreciate the communication and quality of service I receive from Btel. After every interaction with them I feel as though they value means a customer."

"The service technicians were very polite and courteous. It was a rainy day and the techs were very courteous to remove their boots prior to coming into the house."

"Btel employees were quick to show up and young men were very polite and prompt. Thank you so much for your new service with Fiber. Our family appreciates your efforts in providing us with new technology!"

"I have never ever even once been disappointed by the quality of care Btel has given me. I am always surprised by the quality and time frame in receiving the care given to us. I came from an area where we only had companies such as Comast, Att, Dish etc and they don’t even compare to Btel. Thank you so much."

"Excellent customer service. Came right out after business hours."

"Btel is a great company who supports the community and truly gives back."

"Customer service is always courteous and quick to respond to issues. The installation was worked around my schedule even when I missed the original window."

"I wouldn’t change anything about my recent experience. The installation team was fast, knowledgeable, and very friendly."

"Overall the installation and testing was very professional. They answered all my questions and made sure that I did not have any other issues. Thanks for the professionalism."

"Great family company!!!"